Amazing Things Can Happen When You Love The Work You Do & The People You Work With.

Millions of people interact with our organization everyday and we have made it our personal mission to make every interaction amazing. That starts with our people, which will hopefully include you.


We Can Use Talent Like Yours

If you're looking to take your career to the next level - Apply Now with The Connection®!

We're looking for candidates who have a passion for what they do and enjoy working in a fast paced environment. If you're interested in working in a culture-focused organization that's committed to improving the lives of our employees and surrounding communities than apply online to join our team today! 

We offer:

  • Competitive Salary
  • Over 3 Weeks Paid Time Off Your First Year
  • Paid Training
  • Benefits & More

  Apply Today

Available Career Opportunities

The Connection® is headquartered in Burnsville, Minnesota with contact centers in Jamestown, New York and Rockford, Illinois. We have both corporate and contact center positions available in a variety of departments. 

  Apply online or apply in person at any of our locations.  

Customer Service Representative

We're looking for passionate customer service representatives in our Rockford and Jamestown locations. This position assists customers with inbound customer service & technical support inquiries. Permanent and seasonal work available with both full and part time positions.

Evening/Overnight CSR - Jamestown

Located in our Jamestown, NY facility, we're looking for evening and overnight CSR's to assist with inbound customer service and tech support. Full and part time positions available.

Representantes de servicio al cliente bilingüe necesitadas - Rockford

We're looking for bilingual customer service representatives in our Jamestown location. This position assists customers with inbound customer service & technical support inquiries. Permanent and seasonal work available with both full and part time positions.

Human Resources Assistant

Jamestown and Rockford have an immediate opening for a Human Resources Assistant to work with our HR team. This position provides day to day support for our employees as well as assists in the recruiting and hiring process for the facility.

Business Development Executive

If you're a sales driven individual with call center experience, we're looking for you! Work with our team of Business Development Executives to spur market growth in new areas and verticals.

Call Center Trainer - Jamestown

Work with employees providing new hire training, ongoing training and development for all facility employees in our Jamestown call center.