• Call Center Outsourcing
    U.S. Based Call Center
    Award Winning Call Center & Virtual Receptionist Services
  • Let Our Team Help You
    Explore the Possibilities
    Call Center Services | Virtual Receptionist | Consulting | Training
  • Programs Tailored To Fit Your Business Needs
  • All The Benefits Of A Regular Employee, At A Fraction Of The Cost

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Our Services

Call Center Outsourcing

Call Center Outsourcing

Looking to Outsource Your Call Center? We offer 24/7 premium level call center services for businesses of any size. Our packages start as low as 35 minutes per month and scale to large dedicated teams for Fortune 100 companies. In business for over 35 years, our Experience Specialists do more and do it better than anyone else in the industry at a fraction of the cost of managing your own team internally. 

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Call Center Consulting

Call Center Consulting

Are You An Existing Call Center? As industry practitioners, we leverage over 150 years of combined industry knowledge to provide call center consulting services that optimize operations and elevate performance.

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Call Center Training

Call Center Training

Looking for more than one and done classroom training? Immerse your team in fully interactive, online training courses designed to engage and stimulate learning from initial classroom training throughout the Agent's entire career. 

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Our Blog

Go Beyond Outsourcing: Leverage Strategic Partnerships For Growth
CRM Integration Increases Customer Experience & Satisfaction Scores
The Connection® Welcomes Matt Sanders to the Business Development Team
The Connection® Gives Back Through Annual Back to School Program
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